Privacy Policy
At Bids Analytics LLC , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, protect, and manage your personal data when you engage with our services.
Last Updated: 12-May-2026
This policy applies to lumberestimatingservices.com and all services offered through it.
Who is responsible for your data: This website is operated by Bids Analytics LLC — the legal entity behind the Lumber Estimating Services brand. When this policy says “we,” “us,” or “our,” it means Bids Analytics LLC (operating as Lumber Estimating Services). Bids Analytics LLC is the data controller responsible for your personal information.
We are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit lumberestimatingservices.com or use our estimating and lumber takeoff services.
If you have any questions about this policy or wish to exercise your data rights, contact us at: info@lumberestimatingservices.com or write to us at 418 Broadway STE R, Albany, NY 12207, USA.
Information Collection
We collect personal information that you provide directly to us, including:
- Contact information — name, email address, phone number, company name
- Project information — construction drawings, plans, project details, and specifications you upload or send to us
- Payment information — billing details processed through our payment processor (we do not store full card numbers)
- Communications — messages, emails, and form submissions you send us
We also collect certain information automatically when you visit our website, including IP address, browser type, pages visited, and time spent on the site.
Use of Information
We use your information to:
- Deliver the lumber takeoff and estimating services you have requested
- Process payments and issue invoices (under the Bids Analytics LLC legal entity)
- Respond to enquiries and provide customer support
- Improve our website and services
- Send service-related communications (not marketing without your consent)
- Comply with legal obligations
Payment Information
Payments are processed securely through our payment processor. Invoices are issued by Bids Analytics LLC. We do not store your full credit or debit card number on our servers. All payment transactions are encrypted.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Project drawings and plans you submit are treated as confidential and are not shared with third parties without your consent.
Cookies
Our website uses cookies and similar tracking technologies to improve your experience. We use:
- Google Analytics (Google LLC) — to measure site traffic and user behaviour. Data is anonymised and aggregated. You can opt out via Google’s opt-out tool.
- Functional cookies — to remember your preferences and maintain session state
- Essential cookies — required for the website to function; cannot be disabled
You can control cookie settings in your browser. Disabling cookies may affect some site functionality.
Legal Basis for Processing
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases as required by the General Data Protection Regulation (GDPR):
- Contract performance — processing necessary to deliver the services you have ordered
- Legitimate interests — improving our services and preventing fraud
- Legal obligation — compliance with applicable laws
- Consent — where we have obtained your explicit consent (e.g. marketing communications)
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you
- Correction — request correction of inaccurate data
- Deletion — request deletion of your data (subject to legal retention requirements)
- Objection — object to processing based on legitimate interests
- Portability — request your data in a machine-readable format
California residents (CCPA): You have the right to know what personal information we collect and share, to delete your personal information, and to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact info@lumberestimatingservices.com.
To exercise any of your data rights, contact us at info@lumberestimatingservices.com. We will respond within 30 days.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Project files are retained for a minimum of 12 months after project completion.
Third-Party Services
We use the following third-party services that may process your data:
- Google Analytics — website analytics
- Payment processor — secure payment handling (under Bids Analytics LLC)
- Email service provider — for transactional and support emails
Each of these providers has their own privacy policy governing the use of your data.
International Transfers
Our services are based in the United States. If you access our services from outside the US, your information may be transferred to and processed in the United States. By using our services, you consent to this transfer.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. Significant changes will be communicated via email where we hold your contact details. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
For any privacy-related questions, requests, or complaints:
- Bids Analytics LLC (operating as Lumber Estimating Services)
- 📧 info@lumberestimatingservices.com
- 📞 +1 (332) 242-5480
- 📍 418 Broadway STE R, Albany, NY 12207, USA